![]() Note: If customers remove the GoTo Opener application at a later time, they'll need to go through the entire download process again. The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers. If prompted by User Account Control, click Yes.If needed, click Start Session in the browser window to restart the download. Click Save when prompted, then when the download finishes, click Run and the GoTo Opener will install.When the download finishes, click Run if prompted and the GoTo Opener will install.When the download finishes, click Open GoTo Opener (if desired, check the "Always." box to open these file types automatically in the future) link in the bottom-left of the page to open the file, then click Run when prompted and the GoTo Opener app will install. ![]() When the download finishes, click Open link when prompted by the "Launch Application" dialog (click Start Session again if you need to restart the download) and the GoTo Opener app will install.Once you have downloaded the GoToAssist Opener.exe, you can complete the installation steps for the browser you are using, as follows:
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